SimpleConenct AI bots 7/24 hours online and its millisecond-level response can quickly respond to customers, which can improve service efficiency and reduce customer loss.
AI bots are responsible for solving simple and repetitive problems, and agents are responsible for dealing with complex problems, so as to improve the work efficiency of agents and allow limited resources to focus on more valuable business.
AI bots can retain service data through powerful report analysis to help managers quickly find problems and adjust operational strategies.